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Article 1 - Privacy
DC Stores BV is the sole owner of the information collected on Poaa.nl, Lamp.nl, Kapstok.nl,
Kapstokken.nl and Douchegordijn.nl. The information is used entirely and only by us, except in cases
where we use third party agents to perform certain functions for us, such as
credit card processing, delivering packages, fulfilling orders or analyzing
data. In those cases, we provide only the information necessary for the
performance of those specific functions. We will not sell, share or rent
this information to any other entity for any reason. We use the information
you give us to personalize the service to individual needs, to service
customer requests, to respond to customer queries and other communications,
and to improve our service generally.
Other than as set out above, you will receive notice when information about
you might be used for any other purpose or go to any other third parties,
and you will have an opportunity to choose not to share the information.
Article 2 - Loggin in
Anyone using the web can enter any DC Stores BV webshop but in order to make purchases from
these websites, a user must first log in. During log in, a user is required
to give contact information (such as name and email address). Logging in
involves creating a username and password, which when entered later, allows
access to a personal account, with purchase history and other information.
You are responsible for maintaining the confidentiality of your account and
password and for restricting access to your computer, and you agree to
accept responsibility for all activities that occur under your account or
Article 3 - Ordering
We request additional information from the user on our order forms. Here a
user must provide contact information (like name, billing and shipping
addresses) and financial information (like credit card number, expiration
date). This information is used for billing purposes and to fill customer
orders. If we have trouble processing an order, this contact information is
used to get in touch with the user. You are given the choice of not having
us store this information.
Article 4 - Cookies
A cookie is a piece of data transferred by us to your hard drive which
allows our system to recognize your browser on subsequent visits to our
site. This enables you to enter the site without the necessity of logging
on. Cookies can also enable us to track and target the interests of our
users to enhance the experience on our site. Usage of a cookie is in no way
linked to any personally identifiable information while on our site. If a
user rejects the cookie, he or she may still use our site.
Article 5 - Log Files
We use IP addresses to analyze trends, administer the site, track each user’
s movement, and gather broad demographic information for aggregate use. IP
addresses are not linked to personally identifiable information.
Article 6 - Sharing
We may use a third-party credit card processing company to bill users for
goods and services. These companies are not authorized to retain, share,
store or use personally identifiable information for any secondary purposes.
Article 7 - Children
We do not sell products for purchase by children although we may sell
children's products for purchase by adults. If you are under 18, you may use
DC Stores BV webshops only with involvement of a parent or guardian.
Article 8 - Security
This web site takes precautions to protect our users’ information. When
users submit sensitive information via the web site, their information is
protected both online and off-line.
When our log in/order form asks users to enter sensitive information (such
as a credit card number), that information is encrypted and is protected
with encryption software. While on a secure page, such as our order form,
the lock icon on the bottom of Web browsers such as Netscape Navigator and
Microsoft Internet Explorer becomes locked (as opposed to un-locked, or
open, when you are just ‘surfing’).
While we use encryption to protect sensitive information online, we also
take measures to protect user information off-line. We do not store credit
card numbers from online transactions and, at log in, users are offered the
option of not having their billing or shipping address details stored in our
customer database. If such an option is exercised, those details will remain
only on the customer order form, which is necessary to track customer
orders. Access to the customer database is limited to those employees with a
need to perform specific functions (such as shipping, order transaction,
customer service, billing) and each access is password protected.
All email communication regarding sales orders will refer to credit card
numbers only by their final four digits.
If you have any questions about the security at our Web site, you can send
an email to firstname.lastname@example.org
Article 9 - Email Communication
We send all new members a welcoming email to verify password and username.
Established members will occasionally receive information on new products or
activities at the store or gallery, or other information we think may be of
Article 10 - Site and Service Updates
We also send the user site and service announcement updates. Members are not
able to un-subscribe from service announcements, which contain important
information about the service. We communicate with the user to provide
requested services and in regards to issues relating to the account via
email or phone.
Article 11 - Correction/Updating Personal Information
If a user’s personally identifiable information changes (such as your zip
code), or if a user no longer desires our service, we will endeavor to
provide a way to correct, update or remove that user’s personal data. This
can be done online by making corrections to the relevant data in the
Customer Account or by emailing Customer Service, or by notifying us by mail
Article 12 - Notification of Changes
users are always aware of what information we collect, how we use it, and
under what circumstances, if any, we disclose it. If at any point we decide
to use personally identifiable information in a manner different from that
stated at the time it was collected, we will notify users in advance by
email and users will have a choice as to whether or not we use their
information in this different manner. Unless permission to use information
in another manner is granted, we will only use information in accordance
Do you still have questions, please e-mail us at email@example.com
Last update: 10-August-2010